How CCBD handles enquiry data

1. What this policy covers

This policy explains how CCBD handles personal information collected through this website, including residential enquiries, project consultations and contact requests.

2. Information we may collect

Depending on the enquiry, we may collect names, company details, email addresses, phone numbers, suburb details, project notes and product interests.

3. How information is collected

Information is usually collected directly when you submit a form, email us, call us or otherwise request support.

4. Why we collect it

We use submitted information to respond to enquiries, arrange appointments, prepare project responses, recommend suitable options and coordinate follow-up.

5. Disclosure and service providers

CCBD may share information with trusted service providers who help operate the website, process forms or support communication. We do not sell your information.

6. Storage and security

We take reasonable steps to protect information from misuse, loss and unauthorised access. No online system is risk free, but we aim to handle enquiry data responsibly.

7. Cookies and analytics

Like most websites, CCBD may use cookies, logs or similar technical data to understand site usage and maintain performance.

8. Access and correction

If you want to access or correct the information we hold about you, contact CCBD using the details below.

9. Contact CCBD